Frequently Asked Questions

Currently, the time needed to pack an order is 2-3 business days from its submission. The delivery time depends on the choice of the courier company, and we make every effort to ensure that your order arrives intact.

Yes

The costs of the services of individual courier companies are listed in the table below:Parcel Price List

Yes, the products can be returned. In the event of a return, please contact our Customer Service Office at mail@krotex.pl

Yes, the products can be purchased in pharmacies and in stationary stores.

The order can be picked up by an adult with a pickup code at our office: ul. Dostępna 56, 01-490, Warszawa
If you haven’t found the answer to your question here, please contact us

Contact us